General

Joggie’s Bicycle Transport confirms that the utmost care will be exercised during the transportation of bikes to and from races in South Africa.

Joggie’s Bicycle Transport will not be liable for any action, damage, claim, theft, cost or expense that may arise directly or indirectly as a consequence of any act and/or omission on the part of the Joggie’s Bicycle Transport its employees and/or agents (including negligence and gross negligence, except to the extent impermissible in terms of the Consumer Protection Act).

In addition to what is set out above Joggie’s Bicycle Transport will not be liable for any claim and/or damages sustained as a consequence of any act or failure which is beyond the reasonable control of the Joggie’s Bicycle Transport, which shall include but not be limited to,  war, strike, riot, crime, or an event described as an act of God such as storms, flooding, earthquake, etc.

It is your (“the client’s”) responsibility to obtain sufficient insurance cover for your bike while left in the custody of Joggie’s Bicycle Transport.

Joggie’s Bicycle Transport is in no way involved with insurance cover for clients bikes.

Dropping off the bikes

When dropping off your bike, it is not necessary to unclip the front wheel of the bike.

When dropping off the bike, all devices which are not permanently fastened to the bike, such as speedometers, cadence meters, heart rate monitors, water bottles, etc. must be removed.

At Joggie’s Bicycle Transport we realize the value and costs associated with bicycles, and we guarantee that we will take care of your bike as if it were our own.

Ownership

Ownership of the bike always rests with the cyclist, and is never transferred to Joggie’s Bicycle Transport during transportation of the bike.

Joggie’s Bicycle Transport retains ownership over all material used in order to transport the bike, such as the cardboard boxes, strapping material, identification stickers, etc.

Cancellations

All cancellations received within a period of more than 14 days * before the date of the specific race for which the booking was made, will be entitled to a voucher of the same value. Valid for twelve (12) months. (*Cape Town Cycle Tour 30 days)

No voucher nor refund will be made on any cancellations received within a period of less than 14 days before the date of the specific race for which the booking was made.

Both of the above mentioned rules will count if an event is cancelled by the race organisers.

If the event is postponed by the event organisers, your bicycle transport will also be carried over to the specific event.

Joggie’s Bicycle Transport may cancel the transportation of bicycles to the event up to 10 (ten) days before the date of the specific race. 100% will be refunded to the client and Joggie’s Bicycle Transport will not be liable for any cost.

Personal information

Through the act of booking a bike for transportation with Joggie’s Bicycle Transport, either via EFT or via credit card, the cyclist gives express permission for Joggie’s Bicycle Transport to make use of the personal information obtained in order to contact the cyclist with regards to future races and/or promotions offered by Bicycle Transport.

Through the act of booking a bike for transportation with Joggie’s Bicycle Transport, either via EFT or via credit card, The cyclist also gives express permission for Joggie’s Bicycle Transport to make use of the cyclists’ personal information in order to further future business opportunities and database interests.