Bicycle Transport confirms that the utmost care will be exercised during the transportation of bikes to and from races in South Africa.
Bicycle Transport will not be liable for any action, damage, claim, theft, cost or expense that may arise directly or indirectly as a consequence of any act and/or omission on the part of the Bicycle Transport its employees and/or agents (including negligence and gross negligence, except to the extent impermissible in terms of the Consumer Protection Act).
In addition to what is set out above Bicycle Transport will not be liable for any claim and/or damages sustained as a consequence of any act or failure which is beyond the reasonable control of the Bicycle Transport, which shall include but not be limited to, war, strike, riot, crime, or an event described as an act of God such as storms, flooding, earthquake, etc.
It is your (“the client’s”) responsibility to obtain sufficient insurance cover for your bike while left in the custody of Bicycle Transport.
Bicycle Transport is in no way involved with insurance cover for clients bikes.
Dropping off the bikes
When dropping off your bike, it is not necessary to unclip the front wheel of the bike.
When dropping off the bike, all devices which are not permanently fastened to the bike, such as speedometers, cadence meters, heart rate monitors, water bottles, etc. can also be placed in a clearly marked small bag so as to ensure that none of our cyclists lose any of their expensive equipment.
At Bicycle Transport we realize the value and costs associated with bicycles, and we guarantee that we will take care of your bike as if it were our own.
Ownership of the bike always rests with the cyclist, and is never transferred to Bicycle Transport during transportation of the bike.
Bicycle Transport retains ownership over all material used in order to transport the bike, such as the cardboard boxes, strapping material, identification stickers, etc.
All cancellations received within a period of more than 14 days before the date of the specific race for which the booking was made, will be entitled to a 90% refund (will be held in a “kitty” for a future race) of the booking price paid for that specific race.
Any cancellation received within a period of less than 14 days before the date of the specific race for which the booking was made, will be entitled to a 50% refund (will be held in a “kitty” for a future race) (Unless the race was sold out. NO REFUND)
Bicycle Transport may cancel the transportation of bicycles to the event up to 10 (ten) days before the date of the specific race. 100% will be refunded to the client and Bicycle Transport will not be liable for any cost.
Through the act of booking a bike for transportation with Bicycle Transport, either via EFT or via credit card, the cyclist gives express permission for Bicycle Transport to make use of the personal information obtained in order to contact the cyclist with regards to future races and/or promotions offered by Bicycle Transport.
Through the act of booking a bike for transportation with Bicycle Transport, either via EFT or via credit card, The cyclist also gives express permission for Bicycle Transport to make use of the cyclists’ personal information in order to further future business opportunities and database interests.